Contact information

Last Updated: 01-02-26

Reliable Pawn Shop is committed to providing clear and accessible communication for our customers. The contact information below is provided for questions related to online orders, shipping, and general inquiries.

How to Contact Us

Reliable Pawn Shop
4370 Cochran St.
Simi Valley, California

📞 Phone: 805-522-5533

📞 Phone: 805-522-PAWN (7296)
📧 Email: Reliablepawn@gmail.com

Business Hours

Monday – Saturday: 9 am - 6 pm
Sunday: Closed

Response times may vary outside of business hours, on weekends, or during holidays.

Online Orders & Customer Support

For questions regarding:

Online orders
Shipping status
Returns or refunds
Website-related issues

Please contact us by email or phone during business hours. We strive to respond to all inquiries within 1–2 business days, excluding weekends and holidays.

Pawn & Selling Inquiries

Pawn loans, selling items to Reliable Pawn Shop, and appraisals cannot be completed online.

For these services:

Customers must visit our physical store in person, or
May text or email photos for preliminary, non-binding guidance only

Final evaluations, offers, and transactions require in-store inspection and valid identification, in compliance with California law.

Important Notices

Estimates or opinions provided by phone, text, or email are informational only and non-binding
We do not provide guarantees or final offers without in-person inspection
Do not send merchandise to us without prior written authorization